Refund Policy

At Bunkala, we strive to provide our customers with a seamless and satisfying shopping experience. We understand that there may be instances where you may need to return a product and request a refund. This Refund Policy outlines the terms and conditions under which refunds will be processed.

  1. Refund Eligibility:

    • To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received.
    • Returns must be initiated within 48 Hours of receiving the product.

  2. Refund Process:

    • The Products meets our return criteria outlined in our return policy.
    • To initiate a refund, please contact our customer service team at info.bunkala@gmail.com with your order number and reason for the return.
    • Once your request is approved, you will be provided with a return authorization and instructions on how to return the item.

  3. Return Shipping:

    • Customers are responsible for return shipping costs unless the return is due to an error on our part.
    • We recommend using a trackable shipping service to ensure the safe return of the item.

  4. Refund Timeline:

    • Refunds will be processed within 6 to 7 working days from the date we receive the returned item.
    • The actual time it takes for the refund to be credited to your account may vary depending on your payment method and financial institution.

  5. Exceptions:

    • Customized or personalized items may not be eligible for a refund unless there is a manufacturing defect or error on our part.
    • Refunds will not be issued for digital products or services once they have been delivered.

  6. Contact Information:

    • For any inquiries or assistance regarding refunds, please contact our customer service team at info.bunkala@gmail.com 

  7. Policy Updates:

    • Bunkala reserves the right to update or modify this Refund Policy at any time. Please check our website for the latest version.

By making a purchase with Bunkala, you agree to abide by the terms and conditions outlined in this Refund Policy.

Thank you for choosing Bunkala.

Contact: +918188004922
Email: info.bunkala@gmail.com